Our factory has been taking biggest share of ice cream rolls machine in domestic market. As the trend of ice cream rolls keeps blowing, many western consumers want to buy the equipment then they found our machines and bought from our domestic distributors. At the time many peers in China went into this business, because they saw the part was growing fast. The mode is buy and sell. Small part of them choose to do imitation which means technology and outlook copying. By this trend, our products have been all over the internet, like, Amazon, Ebay, AliExpress, Alibaba and some trading companies website.
However, it brought up some problems. They don’t provide any after-sales service, no tech support at all.